Whether it's answering customer questions, dealing with complaints, writing to your boss or managing a schedule and personal information, email platforms are now essential for communication and management in any company. Both theoretical and practical, this course will allow you to acquire the necessary skills in order to take full advantage of the numerous features provided by Outlook 2019, the messaging service software from the Microsoft Office suite. Our comprehensive Logitell approach guides students through progressively increasing skill sets using real-world exercises and extensive practice, promoting independent learning. As a Canadian company, we are committed to providing high-quality resources tailored to the unique needs of the Canadian education market. Logitell resources offer an outstanding value, with pricing notably lower than our competitors, allowing educators to provide students with quality materials within budgetary constraints.

Table of Content

Chapter 1 - Starting Outlook

Chapter 2 - Sending and Receiving Emails

Chapter 3 - Attachments and Email Options

Chapter 4 - Managing Emails

Chapter 5 - Creating Contacts

Chapter 6 - Managing Contacts

Chapter 7 - Using the Calendar

Chapter 8 - Managing the Calendar

Chapter 9 - Working with Tasks

Chapter 10 - Using the Journal

Chapter 11 - Using Notes

Chapter 12 - Archiving and Exporting Data Files